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To Increase Kiosk Use Rates, Do Not Overlook Personal Connection
Kiosks are expensive investments that do not always pay off for hospitals. For patient access, kiosks face two big obstacles: finding the right patient and providing benefit to that patient.
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Abdominal Pain Was Not Appendicitis? Entire ED Visit Could Be Denied
After an extensive evaluation, it turns out that an ED patient with severe abdominal pain does not have appendicitis, only constipation. This is good news medically; financially, it is a different story. The patient may end up fully responsible for the entire cost of the ED visit, deemed “unnecessary” by the insurer. For the revenue cycle, this means lots of complaints, lost revenue, and bad debt.
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Episode 14: What Providers Should Know About Acute Flaccid Myelitis, a Mysterious Neurologic Disease
Acute flaccid myelitis is a rare disease that can cause severe weakness or paralysis, slurred speech, and facial droop, among other complications. And more than 90% of cases involve children. In this episode, Olwen Murphy, MB, BCH, MRCP, discusses what medical scientists know – and don’t know – about this perplexing neurologic illness.
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Episode 1: Checking for Legionella in Your Healthcare Setting
Avoiding deadly outbreaks of a pneumonia called Legionnaires’ disease is a top concern in healthcare facilities. Janet Stout, PhD, shares advice on how to minimize the risks from Legionella, a bacteria that causes the disease and lurks in the water supply in many large facilities.
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Code Melancholia: A Review of Depression for Emergency Physicians
Although the formal diagnosis of depression seldom is made in the emergency department (ED), emergency clinicians must understand the nature of depression and be prepared to deal with its complications, including suicidality and the toxicity of many antidepressant medications.
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Sleep Deprivation Endangers Employee, Patient Safety
To address this issue of sleep deprivation, NIOSH makes available a free online training program that can be used to educate nurses and other healthcare workers.
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Don’t Shoot the Messenger: HCWs Will Report Incidents in a Just Culture
A common theme across a variety of occupational and employee health issues is that healthcare workers may not report a given incident — leaving surveillance data underpowered and needed interventions less likely to be adopted.
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Employee Health Perspective of a Pregnant Nurse
Employee health professionals can provide education and compassionate support for pregnant nurses so they can continue working safely as they approach their due date.
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The Joint Commission Comments on CDC Healthcare Worker Guidelines
The CDC’s draft guidelines for protecting healthcare workers from occupational infections “may inadvertently reinforce siloing of safety issues, which is increasingly recognized as contradictory to promoting a safety culture,” The Joint Commission warned in comments on the document.
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Efforts to Prevent Healthcare Violence Gain Momentum
There are signs that the historical complacency and “part-of-the-job” acceptance of healthcare violence is ending.